Dear commuters,
Like many of you, I find myself on autopilot every morning. I look at my phone, or gaze at the road just barely noticing anything or anyone. I am focused on getting to the office. I know where everything is. I don’t need the tube map and I definitely don’t create any traffic at the entrance to the station. How annoying, right?
Every morning, I am in a troubling hurry. Any question I get asked or flyer I get offered, I have the automatic response “No, thank you!” And I don’t even know what that is. I do not pay any attention. I have to get to work. All the missed opportunities…
Today, I was on the other side. I was the one handing out flyers. I was struggling. Almost 40 minutes outside Liverpool Street Station and all I got was “No, thank you!”. Smiling didn’t help. Not even one soul asked or waited to hear what the flyers were all about. I was struggling. And all the while exhausting my confidence.